Cassiopeia Whitehead

EDUCATION

WORK EXPERIENCE

SENIOR BOOKSTORE OUTREACH ASSOCIATE, DORRANCE PUBLISHING COMPANY

Dorrance is an independent publishing house for self-publishing authors. My primary responsibilities were in the Outreach and Promotions Departments, coordinating efforts between authors, page designers, and project managers; conveying author feedback to designers in an actionable way; and marketing published works at bookstores and local event venues.

ESCROW CLOSER, OLD REPUBLIC TITLE

As a Closer, I organized documentation for scheduled signings, recording the information from the completed documentation, and reviewing each closing to ensure all information was entered correctly into the system.

CUSTOMER SERVICE AGENT, MICHIGAN UNEMPLOYMENT INSURANCE AGENCY

A member of the frontline customer-facing phone assistance line for the State of Michigan unemployment claims in the midst of the COVID-19 pandemic. My responsibilities were researching unemployment claims and the circumstances surrounding them; determining appropriate action to help the claimant; assisting claimants with the best course of action with their claims; and guiding claimants through more complicated filing processes.

PROXY VOTING COORDINATOR, INNISFREE M&A INC.

My main responsibilities were reaching out to shareholders of various large companies such as PepsiCo, updating the company's database with the status of these shareholders, and assisting receptive shareholders with the voting process.

INTERN, UNIVERSITY OF PITTSBURGH WRITING CENTER

At the University of Pittsburgh's Writing Center, I helped with both editing and proofreading as I tutored students with their writing. I shared my knowledge by teaching other students and tutors about grammar and writing, assembling presentations on writers block and adjective usage.

Pie Press Publishing

My work at Pie Press Publishing varied from writing reviews, to proofreading manuscripts, to sorting mailing lists, to up-keeping the firm's list of eBooks on various platforms. I coordinated with four other interns to update the manuscripts on Kindle, Kobo, Barnes and Noble, and PublishDrive. Additionally, I edited and proofread an unpublished manuscript by one of the firm's authors on my own.

Bay Weekly Magazine

I wrote many articles for Bay Weekly during my internship. In particular, I wrote about the newly improved food court in the local mall, and reviewed theater plays put on by the same company. I also proofread sections of the paper, attended press events, processed advertising payments, uploaded articles to the Bay Weekly website, and aided with the layout of the Local Business issue.

OTHER WRITING SAMPLES

This is an analytical paper I wrote in a class called Forbidden Love in Page and Screen, which examined the narrative of the adulteress throughout history. We were asked to analyze an aspect of one of the first recorded fictional works, The Romance of Tristan and Iseult. I chose to examine how the names of the female characters, and their respective proximities to the color white, related to their greater roles in the story. I used the Bédier translation of the story for my source.

This is a journal entry that I wrote for Readings in Contemporary Literature, where we were asked to incorporate an author's usage of description into our own writing. This brief story is set in a fantasy universe, but it doesn't deal directly with anything fantastical (other than, perhaps, the protagonist's blue hair).

SKILLS

ACTIVITIES

Professional Magi - Formerly a Cast Member responsible for guiding guests through entertainment attractions, working with guests to understand their needs, and conveying information in a manner that fit the environment.

Lifetime Girl Scout - Dedicated to community service to provide resources and enrichment for aspiring leaders (as evidenced by my Gold, Silver and Bronze Awards).